Frequently Asked Questions

Can I add an extra handle to your Tankards?
Yes! We are able to add extra handles to our Tankards, for a double, or even triple handled look! There is a $10 charge for each extra handle, if you wish to do this, please include a note on your order form.
What are the dimensions of the Wedge Flask?
The wedge flasks are quite unique, and their sizing is as follows: 4.5" height under the cap, for a total of 5" including the cap. 3 3/4" width. 1.5" depth under the cap. .5" depth at the base of the flask.
What are your engraving options?
  There are several fonts available for custom engraving, please choose from the variety detailed below, and indicate the style type on our order. If you wish to engrave a Quaich bowl, please indicate whether you would like to do so on the inside of the bowl, or on the sides between the handles. We also offer Monograms as well as custom work for logos, family crests and much more.  Please contact us directly for custom work. PLEASE NOTE: All Engraved Items Are FINAL SALE, No Returns On Personalized Items.       Engraving-Optionsnewfont
How much is shipping?
Our standard shipping is $10 per order, it typically ships in 10 to 14 business days.
How are your Tankards, Flasks and Quaich bowls packaged?
All of our Tankards, Hip Flasks and Quaich bowls come in their own beautiful gift boxes, we also include a funnel with each Flask. standard tankard gift box & EP172Box-Funnel and FlaskSINGLE QUAICH IN BOX
What can I put in my drinking vessel?
Pewter is a soft metal alloy that over time develops a patina and can easily be scratched or dented, however with proper care it can last for generations. Do not put acidic substances in your pewterware, such as fruit juices, it can stain the surface. Also, certain conditions can cause pewter to oxidize or darken, however pewter will not tarnish like silver and copper. Pewter should be cleaned with warm soapy water right after use, rinsed, then dried with a soft cloth. You can read more about caring for your pewterware in the on the About Petwerware page.
What about duty and taxes?
Because we ship internationally and to ensure that you are getting the most accurate customs rate, any taxes/duties are payable by the consumer upon delivery.
Where are your products shipped from?
Our products are all hand made in Sheffield, England and shipped directly from the craftsmen to you!
Do you offer a discount for bulk orders?
We offer a 10% discount and FREE SHIPPING on all orders over $200. Enter the promo code BULK200 at checkout to receive your discount!
What are your shipping times?
Our shipping guidelines are between 10 and 14 business days, for larger orders please contact us.